Polycom HDX 8000 at AV Universal

The Polycom HDX 8000 conference system features a robust high-definition audio and video conferencing platform. Featuring 1080p HD video at 30 frames per second, Polycom StereoSurround and 22KHz Siren22 audio technology, easy collaboration with integrated whiteboarding software, and a stylish, 21st century design aesthetic, the Polycom HDX 8000 will be the highlight of any conference room. Peripheral and accessory options include control touchscreens, extended, multi-microphone camera bases, high-fidelity audiovisual cables, and more. Rely on the Polycom HDX 8000 for the clearest and most striking video or audio conferencing and enjoy full 90-day or 1-year warranties on all units, new or refurbished.

Configuring Polycom Video Conference System – HDX 8000

My company is using Polycom solutions purchased from AV Universal to provide video conferences for all branches. Recently there has been an issue with one way video and audio from my site. What I found the trick part is the firewall settings on Polycom.

I would like to go through main configurations on our Device first:

1. On the system settings page, set up names and other basic properties.

2. Network Configuration:

Do not forget to put DNS servers in it, else your time server test will be a failure. Default time server is ntp.polycom.com

3. Other additional settings, such as snmp, multiple camera, multiple screen support, multipoint support. Some of them may need a license to support it.

4. Since we are using an Internal IP address, this device definitely is behind firewalls or other security devices. During testing, we found we could not get video and audio but other sites can see and hear us. After searching some documents and playing a little bit, we found the trick part is NAT configuration on HDX 8000.

By default, we could not see camera snapshots from remote websites. There is no option, you can enable it from GUI. 

Another trick is to do it from a Physical Device by remote controller at the meeting room. 

After enabling Video over the web, you will see near end video or you will see both near and far end in a call. Also you can control the pan left, right, close, further etc.

Advantages of PolycomHDX8000 Video Conference 

For organizations and enterprises that understand the value of high quality Audio Video Services in Virginia, the Polycom HDX 8000 Series offers a video solution that will exceed expectations every day.

·  Delivers Polycom UltimateHD technology: HD voice, HD video, and HD content for exceptional performance

·  Advanced, flexible architecture for multiple applications and environments

· Unique and industry-leading options for sharing data during a conference

·  Internal MCU supports up to four participants in a single conference in high definition with stereo audio

·  Simplified dialling and directory search when registered to the Polycom Converged Management Application (Polycom CMA) solution

Features of PolycomHDX8000 Video Conference

·   Advanced HD video technology, offers smooth, natural motion and sharp clear images for outstanding video in 4CIF, 720p or 1080p (Polycom HDX 8006 system)

·   Manage, schedule, and provision the Polycom HDX 7000 series with the Polycom CMA solution

·    Standards-based presence capabilities when used with the Polycom CMA solution allow for one-click dialling to other endpoints, from desktop video applications to immersive telepresence rooms

·    Polycom StereoSurround technology, using 22kHz audio, delivers crisp, natural voice clarity even when multiple parties are speaking

·   Make quality video calls across your network or over the public internet with Polycom’s Lost Packet Recovery (Polycom LPR) technology

·  Share content with remote sites in unique ways, including sharing PC data and information rom other video sources

·  Turnkey solutions available with the Polycom HDX Media Centre